Estate agencies

You will never lose a buyer's call again

The agent answers people calling about a board or an online listing, talks them through the properties that match what they want, qualifies them and books the viewing in your calendar. You get the lead already filtered.

I want an agent for my agencyHow it works
Vallès EstatesInbound callLive
2:51

Live transcript

  1. 0:00
    Duodat agent

    Vallès Estates, good morning. How can I help?

  2. 0:14
    Person

    I am calling about the flat on the board on Girona Street, the one at 230,000.

  3. 0:39
    Duodat agent

    Yes, the 85-square-metre one with three bedrooms and a balcony. It is still available. Are you looking to live in it or as an investment?

  4. 1:22
    Person

    To live in. I would need a mortgage.

  5. 1:33
    Duodat agent

    Understood. We have viewings on Tuesday at 5pm and Thursday at 10am. Which suits you better?

  6. 2:02
    Person

    Tuesday at five.

  7. 2:10
    Duodat agent

    Done. Could I take your name and an email so I can send the confirmation and the property details?

Viewing added to the calendar · Details sent · Lead qualified: mortgage needed

Illustrative example of a call with the voice agent.

Where it hurts

Buyers call exactly when your team cannot pick up.

  • Enquiries come in at weekends and late in the evening, precisely when the office is empty.
  • Anyone who gets no answer calls the next agency: the lead is lost in minutes, not days.
  • Your team repeats the same square metres, prices and availability twenty times a day.
  • Viewings get booked with people who never said what they want or whether they have financing.
How Duodat solves it

An agent that knows your listings and knows what to ask.

It knows your listings

We load your properties with reference, price, size, bedrooms and area. The agent answers with real, up-to-date data and never promises something that does not exist.

Qualifies before the viewing

Budget, area, number of bedrooms, whether they need a mortgage and when they want to move. You arrive at the viewing knowing who you are talking to.

Books the viewing in your calendar

It offers the real free slots in your calendar and creates the appointment. If you would rather approve them yourself, it leaves the request pending confirmation.

Answers when you cannot

After hours, at weekends or when every line is busy. It can also pick up overflow calls only.

Sends the property details

After the call, the caller receives the property details by email along with the viewing confirmation and the address.

What is included

  • Initial load of your property listings
  • A qualification script tailored to your agency
  • Inbound call answering in three languages
  • Viewings created in Google Calendar or Outlook
  • A summary of each call and the lead details by email
  • Transfer to an agent when the call calls for it

What it does not do

  • It does not negotiate prices or terms — that stays with your sales team.
  • It does not sign anything and does not take payments or deposits over the phone.
  • It does not replace the in-person viewing or your team's advice.
Frequently asked questions

Questions about this use case

How do you keep the listings up to date?
We can read them from a spreadsheet, from a file your CRM exports, or from a direct connection if your software allows it. At minimum a daily refresh; with a live connection, in real time.
Can it handle several calls at once?
Yes. Unlike a person, the agent handles multiple calls in parallel, so nobody gets an engaged tone during a campaign or a busy weekend.
What if the caller wants to speak to a human?
The agent transfers the call to the number you give us during office hours, or takes their details and the best time to call back if nobody is available.
Does it work for lettings too?
Yes. The qualification criteria change (payslips, guarantors, move-in date) and the script adapts. If you work both markets, the agent asks what the caller is after first.
Book a demo

Tell us about your case and we will prepare a demo

We want to understand what your calls look like before selling you anything. Fill in the form and we will get back to you within one working day with a concrete proposal or a live demo.

  • A demo with an agent configured for your case
  • No commitment and no credit card
  • A fixed written quote before anything starts
  • If it is not a fit, we will say so plainly

I want an agent for my agency

Fill in the form and we will get back to you within one working day. No commitment.

Request sent. Thank you! We will get back to you within one working day.

Optional, but it helps us call you sooner.

We reply within one working day. We never share your data with anyone.

Other use cases

Families, care homes and social services

Wellbeing check-in calls

A friendly call every day to an older or dependent person, with confirmation to relatives by email or SMS.

  • A daily call at whatever time you choose
  • Automatic alert if there is no answer
  • Email and SMS summary to the family
How it worksClinics, dentists, opticians and medical shops

Appointment confirmations

The agent calls patients before their visit to confirm, reschedule or cancel — and updates your calendar.

  • Confirms, moves or cancels by phone
  • Frees up slots with enough notice
  • Syncs with your calendar
How it worksClinics, medical shops and service businesses

After-hours answering

When you close, the agent keeps answering: it books appointments, answers the usual questions and flags anything urgent.

  • Books appointments at night and at weekends
  • Answers opening hours, address and prices
  • Immediate alerts for anything urgent
How it works